100% Accurate Answers! Oct-2022 PEGAPCDC87V1 Actual Real Exam Questions [Q20-Q41]

NEW QUESTION 20
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

NEW QUESTION 21
A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

NEW QUESTION 22
U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.
Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.
What is the most efficient way to meet this requirement?

NEW QUESTION 23
Aggregation components provide the ability to________________.

NEW QUESTION 24
U+ Bank’s marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer’s account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

NEW QUESTION 25
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

If the following volume constraint is applied, how many actions are delivered by the outbound run?

NEW QUESTION 26
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

NEW QUESTION 27
DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing
and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.

NEW QUESTION 28
Myco, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

NEW QUESTION 29
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

NEW QUESTION 30
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)

NEW QUESTION 31
To access a property from an unconnected component, you use the____________.

NEW QUESTION 32
HOTSPOT
Myco, a telecom company, has come up with a new data plan group to suit its customers’ needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?

NEW QUESTION 33
To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

NEW QUESTION 34
A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

NEW QUESTION 35
HOTSPOT
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers.
The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

NEW QUESTION 36
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?

NEW QUESTION 37
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

NEW QUESTION 38
HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

NEW QUESTION 39
U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

NEW QUESTION 40
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)

NEW QUESTION 41
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?