The Best Salesforce-Associate Exam Study Material Premium Files and Preparation Tool (Nov-2023) [Q46-Q61]

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The Best Salesforce-Associate Exam Study Material Premium Files and Preparation Tool (Nov-2023)

Get Instant Access to Salesforce-Associate Practice Exam Questions

Salesforce Certified Associate (Salesforce-Associate) exam is a certification program that focuses on the basics of Salesforce. It is a great starting point for individuals who want to learn about Salesforce, as it covers the essentials of the Salesforce platform, including Sales Cloud, Service Cloud, and Salesforce Chatter. Salesforce Certified Associate certification is ideal for individuals who are new to Salesforce, such as sales representatives, customer service representatives, and business analysts.

Salesforce Salesforce-Associate (Salesforce Certified Associate) Certification Exam is designed for individuals who are interested in pursuing a career in Salesforce administration. Salesforce Certified Associate certification validates the skills and knowledge needed to effectively manage and customize Salesforce applications. Salesforce-Associate exam covers various topics, including Salesforce fundamentals, data management, security, and automation.

Q46. Get Cloudy Consulting’^ dashboard shows all of the company’s key performance indicators (KPls) in one view. The company’s Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls for each of the regions.
How should the associate add this functionality?

Create new dashboards for each region.

Add a Region filter to the dashboard.

Use an analytics package from the AppExchange.

Q47. Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show’.
What should help the sales reps when they create these lead records?

Make an assignment rule named Trade Show’ to only assign leads to sales reps.

Format a validation rule requiring the Lead Source field to equal Trade Show’.

Change the default value of the Lead Source field from ‘Web’ to Trade Show’.

Q48. Which relationship type exists between Accounts and Contacts?

Master-detail

Self

Lookup

Explanation
The relationship type between accounts and contacts is a lookup relationship. A lookup relationship links two objects together, but does not affect security, ownership, or deletion. A master-detail relationship is a type of lookup relationship that creates a parent-child relationship between two objects, where the child records inherit the security and ownership of the parent record, and are deleted when the parent record is deleted. A self relationship is a type of lookup relationship that links an object to itself, creating a hierarchy of records.

Q49. A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?

Any related leads

Any related cases

Any related opportunities

Explanation
When an account is deleted, any related opportunities are also deleted, unless they are closed or have a contract associated with them.

Q50. A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?

Word (,doc or .docx) or comma-separated values(.csv)

Excel (,xlsx or ,xls) file or comma- separated values (,csv)

PDF (,pdf) or Excel (,xlsx or ,xls)

Q51. A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:
Sales Manager must have the same access to Opportunities.
Marketing managers must have the same access to Campaigns.
What is the recommend approach to configuring their access?

Sharing Sets and Manual Sharing

Validation and Assignment Rules

Profiles and Permission Sets

Explanation
Profiles and permission sets are used to configure object access for users. Profiles define the baseline access for users based on their license type and job function. Permission sets grant additional access to users based on their functional or departmental needs. Sharing sets and manual sharing are used to configure record access for users. Validation and assignment rules are used to enforce data quality and automate business processes.

Q52. Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers.
What is the recommended way to display only the information application to each group?

Use Account for customers and create a custom object for partners.

Create record types on Account called Partner and Customer

Create custom object called Partner and Customer

Q53. A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week.
What should the team members do to ensure they receive they weekly results?

Like the dashboard.

Subscribe to the dashboard

Follow the dashboard

Explanation
The action that the team members should do to ensure they receive the weekly results of the dashboard by email is to subscribe to the dashboard. Subscriptions let users schedule dashboards to run at regular intervals and send notifications to them or other recipients by email or Chatter. Users can also set conditions for when the notifications are sent, such as when the dashboard returns no results or the results change.

Q54. A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.
Which type of org should they create from within Trailhead?

Developer Edition

Sandbox

Playground

Q55. Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?

Commerce Cloud

Experience Cloud

Service cloud

Explanation
The Salesforce solution that GCC should use for customer service where complaints can be logged through a web form and email is Service Cloud. Service Cloud is a product that helps companies deliver fast and personalized customer service across multiple channels, such as phone, email, web, chat, and social media. Service Cloud allows GCC to create cases from web forms and emails, assign them to agents, track their status, and resolve them efficiently

Q56. An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?

User Record page from Setup

User Profile page

Contact Record page

Q57. A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.
Which resource should they use?

Salesforce Help

Trailblazer Community

Trailhead

Explanation
Trailhead is the resource that the Salesforce associate should use to learn more about converting leads to contacts in an asynchronous, gamified way. Trailhead is a learning platform that provides interactive, online, and free courses for anyone who wants to learn Salesforce skills and earn credentials. Trailhead allows the user to learn at their own pace, in their own time, and in their own way. Trailhead also provides gamification features, such as badges, points, and ranks, to motivate and reward the user for their learning progress.
Trailhead has a module called Lead Management that covers the topic of converting leads to contacts, among other topics. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features.
Salesforce Help is not a learning platform, and it does not provide gamification features. The Trailblazer Community is a resource that provides an online platform where Salesforce users, partners, employees, and experts can connect, collaborate, and learn from each other. The Trailblazer Community is not a learning platform, and it does not provide gamification features.

Q58. Which action(s) must be taken for Salesforce updates?

Updates are automatic; nothing needs to be downloaded or installed.

Updates need to be downloaded with each release

Updates require purchasing an updated license.

Q59. Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field’

Create a validation rule requiring the Lead Source field to equal Trade Show’.

Make an assignment rule named Trade Show’ to only assign leads to sales reps.

Set the default value of the Lead Source field to Trade Show’.

Q60. A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?

Stage

Account

Quote

Explanation
The account relationship is a standard lookup field on an opportunity. A lookup field allows the user to select a record from another object and link it to the current record. The account field on an opportunity allows the user to select an account that the opportunity is related to. The stage relationship is not a lookup field, but a picklist field that indicates the sales stage of the opportunity, such as Prospecting, Negotiation, or Closed Won.
The quote relationship is not a standard lookup field, but a custom lookup field that can be created to link an opportunity to a quote. A quote is a record that shows proposed prices for products and services.

Q61. Where should field dependencies for an object be reviewed?

Object Manager

Profiles

App Builder

Explanation
The Object Manager is where field dependencies for an object can be reviewed. The Object Manager allows the user to view and manage the metadata of standard and custom objects in Salesforce, such as fields, page layouts, record types, buttons, and actions. Field dependencies are a type of metadata that define the relationship between a controlling field and a dependent field. For example, a field dependency could be set up so that the values available in a picklist field called Region depend on the value selected in another picklist field called Country. Profiles are used to define the baseline access and permissions for users based on their license type and job function. App Builder is a tool that allows the user to create and customize apps and pages in Salesforce using drag-and-drop components.

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