Field-Service-Lightning-Consultant PDF Dumps Jun 02, 2022 Exam Questions – Valid Field-Service-Lightning-Consultant Dumps [Q66-Q86]

新问题 66
the dispatcher at universal containers wants wants to schedule service
appointment from the dispatch console while taking the scheduling policy into consideration Which three options are available to dispatchers?

新问题 67
Universal Containers wants to process mobile payments. How can this requirement be met?

新问题 68
A Universal Containers customer is having issues with three containers at the customer’s site. Each container is tracked as an Asset on the customer’s Account.
Which two methods should the Consultant recommend to ensure the service associated with each container can be handled independently?
选择 2 个答案

新问题 69
Universal Containers’ (UC) product named “Widget 1” should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on “Widget 1” at their location. What should be implemented to ensure the customer’s case automatically receives remote technical support?

新问题 70
An extreme whether situation impacts both the volume of work and number of available resources at universal container Which approach should a consultant recommend to realign available resources with?
open work?

新问题 71
Universal container is evaluating a strategy for reducing the cost of service using the automated scheduling Which two approaches will contribute to this goal?

新问题 72
Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.
How should a Consultant configure this using a single Work Order’

新问题 73
TheCFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.

新问题 74
when the universal container UC technician installed a product at a customer site the technician must perform all future work for that customer Which process should the consultant use to meet the requirements?

新问题 75
universal containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the consultant configure to meet this requirement?

新问题 76
Universal containers want to implement service legal agreements (SLA) for work Order.
Which three considerations should the consultant take into account?

新问题 77
Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups. The customer will call to schedule each visit.
How should a Consultant configure the Maintenance Plan to meet this requirement?

NEW QUESTION 78
Universal Containers wants to track the total associated price when servicing Work Order for customers. Which two of the following should a Consultant recommend? Choose 2 answers

NEW QUESTION 79
Which two configurations can companies add to brand the Field Service mobile app?

NEW QUESTION 80
Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments.
When designing the Customer Service Representative’s user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment?
选择 2 个答案

NEW QUESTION 81
Universal Containers wants ensure that inventory needed for repair jobs is tracked and managed so Technicians have the material for their jobs. Which two ways should a Consultant recommend tracking these inventory requirements in Salesforce? Choose 2 answers

NEW QUESTION 82
When should both the Root Work Order and Root Work Order Line Item fields beadded to page layouts?

NEW QUESTION 83
universal containers has customers who have previously negotiated pricing on some products.
Which price book structure should a consultant recommend when considering the implications of pricing on work orders?

NEW QUESTION 84
Universal Containers wants their Field Technicians to indicate if any of their Service Appointments are at risk of not being completed on time. They would like for this to be achieved on a mobile device using a Quick Action. What should a Consultant recommend to achieve this requirement?

NEW QUESTION 85
Universal containers technicians frequently need to request more parts from another inventory location when stock runs low.
How can universal container technicians achieve this for each product requested?

NEW QUESTION 86
Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.
What Price Book structure is recommended?