Get 2023 Free SAP C_C4H510_21 Exam Practice Materials Collection [Q17-Q40]

Q17. What are the steps required to set up an approval process? Note: There are 3 correct answers to this question.

Q18. Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

Q19. Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

Q20. Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct answers to this question.

Q21. Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?

Q22. Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

Q23. Which feature allows the scheduling of automatic ticket creation?

Q24. Which business function in the account master will block the release of quotes to SAP S/4HANA?

Q25. When should you use the templates provided in the Data Workbench?

Q26. Which of these objects are NOT associated with SAP Jam groups?

Q27. You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?

Q28. Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.

Q29. The system needs to be set up to route all messages from Twitter that get created as service tickets to be handled by a specific team.
Which feature of SAP Service Cloud can help with this?

Q30. Which of these template formats is supported by the Data Workbench?

Q31. Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.

Q32. What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.

Q33. Which best practice actions are suggested for incident management? Note: There are 3 correct answers to this question.

Q34. You set up an e-mail channel to process incoming tickets and create new customers for unknown senders. Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?

Q35. You plan a product recall with the help of automatically generated tickets. Which tool do you use?

Q36. Which of the following actions can you perform to configure access rights? Note: There are 3 correct answers to this question.

Q37. Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct answers to this question.

Q38. Which of the following options are possible for permissions?

Q39. Which types of categories can be used in the service catalog? Note: There are 3 correct answers to this question.

Q40. What are the valid schedule types when creating maintenance plans? Note: There are 2 correct answers to this question.