Pass Your Exam Easily! CAP-2101-20 Real Question Answers Updated on Dec 16, 2025 [Q51-Q69]

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Pass Your Exam Easily! CAP-2101-20 Real Question Answers Updated on Dec 16, 2025

Actual Questions Answers Pass With Real CAP-2101-20 Exam Dumps

NO.51 A job hazard analysis (JHA) is a way to identify and correct workplace hazards before incidents occur.
Which of the following is the MOST effective and comprehensive strategy for implementing JHA analyses to prepare for corrective action?

Formally require employees and contractors to fill out hazard surveys on an annual basis.

Informally poll contractors before they begin tenant improvement projects.

Periodically conduct ad-hoc visual inspections of mechanical rooms to find electrical hazards.

Systematically and frequently gather information from workers both verbally and in writing.

Analysis:
To beeffective and comprehensive, a JHA strategy must be:
* Proactive
* Ongoing(not just once per year)
* Inclusiveof all types of input (verbal, written)
* Systematic, not ad-hoc or informal

NO.52 In 1983 a developer constructed a high-rise office building in the downtown business district. For most high- rise buildings, lighting is a source of significant energy usage. What type of lighting ballast did the developer MOSTlikely install in the building?

Energy-efficient ballast

High-output ballast

Instant-start ballast

Standard ballast

In1983, energy efficiency was not a primary focus in building construction, and standard building practices typically involved the use ofstandard ballasts. These were the most common at the time before the widespread adoption of more efficient options like electronic or energy-efficient ballasts.

NO.53 A property manager can demonstrate excellent achievement in energy efficiency by earning an Environmental Protection Agency (EPA) Energy Star label. Which minimum relative score is required to earn this award?

67%

70%

75%

80%

To earn anEPA Energy Star label, a building must achieve a minimum energy performance score of70%or higher, indicating it performs better than 70% of similar buildings in terms of energy efficiency.

NO.54 A property manager in a disaster-prone area wants to ensure business continuity during an emergency. What is one of theBESTways for the manager to mitigate downtime if many of the resources inside the disaster zone are not available during the crisis?

Develop relationships with buildings outside of the immediate area.

Develop relationships with large contractors in the immediate area.

Develop relationships with property management companies in theimmediate area.

Develop relationships with vendors outside of the immediate area.

In a disaster scenario, local vendors may be unavailable or overwhelmed.Vendors outside the immediate areaare more likely to be operational and accessible, making them critical to maintaining services and minimizing downtime during a crisis.

NO.55 A landlord has hired an electrician to rewire a vacant floor in an office building. Before work can commence, the property manager wants to verifythat the contractor has liability coverage for their negligent acts. Which of the followingMOSTaccurately describes this type of coverage?

Fire damage insurance

General commercial liability insurance

Personal liability insurance

Workers’ compensation insurance

General commercial liability insuranceprovides coverage for bodily injury, property damage, and negligent acts caused by contractors while performing their work. It is themost accurate and appropriate coverageto protect against claims resulting from a contractor’s mistakes or accidents during a project.

NO.56 Which of the following would occur in a Phase II Environmental Site Assessment?

Review of adjacent and surrounding properties

Review of compliance with statutes

Review of past and current property activities

Review of soil and water samples

NO.57 The owner of a building wants feedback from building occupants regarding building services. What is the MOSTeffective way for the property manager to collect this information?

Conduct a facility condition assessment.

Contact tenants on an ad hoc basis.

Implement a tenant satisfaction program.

Install a suggestion box in the lobby.

Atenant satisfaction programis structured, consistent, and measurable. It enables the property manager to collect reliable feedbackover time, identify patterns, and make data-driven service improvements-unlike informal or one-time methods like a suggestion box or ad hoc contact.

NO.58 A property manager is working with the building’s owner to develop, execute, and complete a project.
The owner’s vision of the exact project scope or budget is unclear. What project delivery method is BEST for the property manager to suggest to complete the project?

Construction management approach

Design-bid-build approach

Design-build approach

Multiple projects approach

Analysis:
Construction management approach-#This approach isflexibleand well-suited when theproject scope or budget is not clearly defined. It allows the construction manager to assist the owner during planning, design, and construction, providing guidance throughout the entire process.

NO.59 A component has malfunctioned after the final commissioning of a new chiller. The warranty is located, and the property manager confirms the part is covered. This part is critical and requires immediate replacement.
Where is the warrantyMOSTlikely to be stored for easy reference?

Building engineer’s office

Management office

Mechanical engineer’s office

Technical library

The warranty for mechanical components, such as a chiller, is most likely to be stored in themechanical engineer’s office. This office typically handles technical documentation related to equipment, maintenance, and warranties for building systems.

NO.60 The building maintenance staff is scheduled to perform routine preventive maintenance on the cooling tower motors. Which function is the technicianMOSTlikely to be trained on before the work can begin?

Disassembling the motor housing

Draining the cooling tower basin

Locking-out and tagging-out the equipment

Properly grounding equipment

Before any maintenance or repair work begins,locking-out and tagging-outthe equipment is the most important safety function to ensure that the equipment cannot be accidentally turned on during maintenance.
This procedure helps prevent electrical accidents and is standard safety protocol.
Topic 1, Scenario
A usable 452,382 square feet downtown high-rise building has an entire floor of vacant space totaling30,000 rentable square feet. The owner pays all operating expenses. The owner’s annual operating cost is $8.00 per square foot. The building rentable/usable (R/U) factor is1.4. The space was previously a secured data room that served several external customers. The potential occupant is a law enforcement organization specializing in electronic evidence. Its office will operate 24 hours a day, seven days a week. The normal building operating hours are 6 am to 6 pm Monday through Friday. All heating, ventilating, and air-conditioning (HVAC) is programmed on a building automation system.
On the vacant floor,20,000 square feetof the space has 36 inch raised floor panels throughout. All windows were painted black on the inside, coveredwith sheetrock, and finished. There is only one set of public restrooms on the west side of the floor. The potential occupant would like to have the windows restored and two sets of public restrooms totaling2,000 square feet.
The current fire protection system in the vacant space is a dry pipe pre-action system for data room use. The potential occupant will require secured access to their space at all times. The potential occupant is only requesting21,000 square feetof the 30,000 rentable square feet. Their staffing plan calls for77 employees.

NO.61 A property manager is tasked with reducing the energy consumption of a commercial building. Which of the following is the most effective first step in achieving this goal?

Perform a comprehensive energy audit and implement cost-effective recommendations.

Ask tenants to lower their use of electricity during peak hours.

Increase the building’s electricity usage to take advantage of economies of scale.

Install solar panels on the roof without evaluating current energy use.

NO.62 A property manager is evaluating the financial performance of their portfolio. There are various ways to evaluate performance, but they will begin with evaluating actual operations and budgeted projections. The property manager requested that any difference greater than $5,000 or 5% of the budgeted amount must be explained. Which standard performance comparisonBESTdescribes this step?

Budget comparison and variances

Industry comparisons

Market comparable

Prior year comparisons

The question describes a comparison betweenactual operations and budgeted projections, with a focus on identifying and explainingdifferences or variances. This is precisely whatbudget comparison and variance analysisis used for – tracking discrepancies between budgeted and actual results.

NO.63 A property manager must prepare the annual budget to review current rents, increases, and lease expiration dates. As the property manager, they want to prepare the budget by looking up tenant names, suite numbers, square footage, and other physical details. Which document should the manager use to compare information with an easy-to-read overview of the property and its tenants?

Delinquency report

Pro forma

Rent roll

Vacancy report

Arent rollis a document that lists the current tenants, their lease details, including names, suite numbers, square footage, rent amounts, and expiration dates. This document provides an easy-to-read overview and is essential for the property manager when preparing the annual budget.

NO.64 During an emergency situation of a high-rise, the property manager is directed by the fire chief that a complete building evacuation is required. What type of evacuation isMOSTlikely to be used?

Accelerated evacuation

Phased evacuation

Rapid evacuation

Zone evacuation

In a complete building evacuation, particularly in a high-rise building during an emergency, arapid evacuationis typically the most appropriate method. This ensures that all occupants leave the building as quickly as possible in a coordinated manner to minimize risk.

NO.65 Which type of lease is MOST likely to be executed between the lessor and the law enforcement agency?

Gross

Ground

Percentage

Triple-net (NNN)

Based on the Scenario:
From the scenario:
“The owner pays all operating expenses.”
This is a key indicator of aGross Lease, where:
* Thelandlord paysfor taxes, insurance, and maintenance (i.e., operating expenses).
* Thetenant pays a fixed rent, with no variable expenses added.
Also:
* Alaw enforcement agencyis agovernmental/office-type tenant, and such tenants typically prefergross leasesfor budgeting simplicity.
* Ground leasesinvolve land use and construction – not applicable here.
* Percentage leasesare used in retail, where rent is based on sales – not applicable.
* Triple-net (NNN)leases require the tenant to pay operating costs – opposite of what the scenario states.

NO.66 What is the BEST way to identify loss exposures related to a building’s mechanical, electrical, and plumbing systems?

Deed inspection

Legal document inspection

Physical property inspection

Security inspection

NO.67 A property manager is working with an architect to determine the best lighting solutions for different functions within an office environment. The property manager would like to ensure that the office areas have minimal shadows and long lamp life. The architect conducted a lighting analysis to help determine this.
Which of the following bulbs wouldBESTaccomplish these goals?

Fluorescent lamps

Halogen lamps

High-intensity discharge (HID) lamps

Recessed incandescent lamps

Fluorescent lamps are ideal for office environments because they:
* Provideuniform lightingthat minimizes shadows
* Have along lamp life
* Areenergy-efficientand cost-effective over time
Other options like halogen and incandescent lamps have shorter lifespans and are less efficient, while HID lamps are better suited for large open spaces like warehouses.

NO.68 Which of the following government agencies oversees the overland shipping of hazardous materials?

Department of Defense (DOD)

Department of Transportation (DOT)

Environmental Protection Agency (EPA)

Occupational Safety and Health Administration (OSHA)

TheDepartment of Transportation (DOT)is responsible for regulating the safe and secure transportation of hazardous materials by land, includingsetting standards for packaging, labeling, and routing. This oversight ensures public and environmental safety during the shipment of such materials.

NO.69 A property manager is reviewing the annual operating budget for a commercial office building. The building’s budget for energy costs is projected to be $200,000, but actual expenses for the year were $250,000. What action should the property manager take to address this overage?

Report the overage in the monthly financial statement and recommend a review of energy efficiency measures.

Ignore the overage, as it was within the allowable 10% variance.

Reallocate the overage from the building’s capital improvements budget.

Reduce the property’s reserve fund to cover the additional costs.

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